In-Person Appointments
Your WIC Appointment
Did you schedule an in-person WIC appointment? You can find the information you need to prepare for your appointment and frequently asked questions on this page.
If you have any other questions, please fill out this form or call us at 800 500 6411 during our opening times.
Flu-related symptoms
Please don’t come to your in-person appointment if you have flu-related symptoms. You can still get your benefits! Call us at 800 500 6411. We will complete your appointment over the phone or if you prefer, reschedule.
In-Person Appointments
We want you to be able to complete your WIC appointments in a way that works best for you.
Since March of 2020, all American Red Cross WIC appointments have been over the phone. Many participants prefer phone appointments. That is why we will continue to offer those.
Starting in January 2024, you will be able to come to into your office for some appointments. Please talk to your counselor if you want to come for your appointment in person.
Whether you come to the office or complete your appointment over the phone, is your choice.
2 Simple Steps to Prepare for Your Appointment
1. Watch this 30-minute video
Are you enrolling for the first time, or re-enrolling after two years? Then you must watch this 30-minute orientation video before your appointment. If you don’t watch the video before your appointment, we may need to reschedule you.
You can also watch the video in Spanish, or with subtitles in Arabic or Vietnamese.
2. Gather Your Documents
Please have the following documents with you during your in-person appointment. If you don’t have any one of these documents, please keep your appointment. Your counselor will work with you on a solution.
- Proof of family income (or Medi-Cal number)
- Proof of address
- Proof of identification
- Proof of pregnancy (if applicable)
- Height/weight/iron results from your healthcare provider, if you have them. Your counselor can also take these during your in-person appointment.
Please don’t come to your in-person appointment if you have flu-related symptoms. You can still get your benefits!
Call us at 800 500 6411 during our opening times. We will complete your appointment over the phone or if you prefer, reschedule.
Office Locations
You can use the map below to find the office closest to you. You can also find the addresses of our five locations.
If you’re unsure about which office your appointment is at, you can find it in your WIC app or call us at 800-500-6411 during our opening times.
College Area Office
5821 University Ave.
San Diego, CA 92115
Euclid Health Center
292 Euclid Ave., Ste. 225
San Diego, CA 92114
El Cajon Office
564 North 2nd St.
El Cajon, CA 92021
Oceanside Office
1906 Oceanside Blvd.
Oceanside, CA 92054
Spring Valley Office *
8810 Jamacha Blvd.,
Suite D, E, F
Spring Valley, CA 91977
* Spring Valley office is only open on Monday and Wednesday. It is closed on Tuesday, Thursday and Friday.
Opening Times
If you have any other questions, please fill out this form or call us at 800 500 6411 during our opening times below.
Monday
8:00 a.m. – 12:00 p.m.
12:30 p.m. – 4:00 p.m.
Tuesday
8:00 a.m. – 12:00 p.m.
12:30 p.m. – 4:00 p.m.
Wednesday
9:30 a.m. – 12:00 p.m.
12:30 p.m. – 4:00 p.m.
Thursday
8:00 a.m. – 12:00 p.m.
12:30 p.m. – 4:00 p.m.
Friday
8:00 a.m. – 12:00 p.m.
12:30 p.m. – 4:00 p.m.
Frequently Asked Questions (FAQ)
Families can decide to come to the office for their certification and recertification appointments. It is also still possible to do these appointments over the phone. Other appointments, like nutrition classes, will be over the phone or online. If you’re not sure what type of appointment you have scheduled, call us at 800-500-6411 during our opening times.
No. It is your decision if you want your appointment in person or over the phone.
Yes. Talk to your counselor about what you need. Then, you can come to your WIC office to pick up the item.
If you decide to have your certification or recertification appointment in person, your counselor will check your child’s height, weight and iron level. You can also get these results from your healthcare provider.
You cannot come to our offices for height, weight and iron testing outside of your appointment time.*
* If you are a participant that has a Breastfeeding Peer Counselor, please talk to them about coming to our offices.
Yes. The safety of our community is still our number one priority.
- We have cleaning protocols that align with the Centers for Disease Control (CDC’s) current recommendations.
- We have plexiglass separating our counselors from the families during the appointment.
- We ask anyone that has flu-symptoms not to come to our offices. If you or someone in your household has an appointment and you have flu-related symptoms, please contact us. You can still get your benefits. We can do your appointment over the phone or if you prefer, reschedule.
- We have masks available if you want to wear one. Masks are not required to come into your WIC office.
- WIC participants are not required to be vaccinated.