Prepare for your upcoming in-person appointment at WIC.
Your WIC Appointment
Did you schedule an in-person WIC appointment? You can find the information you need to prepare for your appointment and frequently asked questions on this page.
If you have any other questions, please call us at 800 500 6411 during our opening times.
Appointment Options
We want you to be able to complete your WIC appointments in a way that works best for you. We have phone, online and in-person appointment options.
Please let our team members know how you would like to complete your appointment.
Whether you come to the office or complete your appointment remotely, is your choice.
2 Simple Steps to Prepare for Your Appointment
1. Watch this 20-minute video
Are you enrolling for the first time, or re-enrolling after two years? Then you must watch this 20-minute orientation video before your appointment. If you don’t watch the video before your appointment, we may need to reschedule you.
You can also watch the video in Spanish, Arabic or Vietnamese.
2. Gather Your Documents
Please have the following documents ready during your appointment. You can bring physical/paper versions, digital documents, or have screenshots or photos of the documents.
If you don’t have any one of these documents, please keep your appointment. Your counselor will work with you on a solution.
Give us documents that show your total household income. For example:
- Paystub
- LES for military families
- Medi-Cal card (Medi-Cal card can also be used as proof of address and proof of ID)
Give us documents with the name and address of:
- the person being certified OR
- the spouse/significant other OR
- the family representative/caretaker/parent/guardian that is applying on behalf of the infant or child under five.
For example:
- A bill that has your address in California on it
- A piece of mail that has your address in California on it
- ID or drivers license with your address in California on it
- Medi-Cal card with your address in California on it (Medi-Cal card can also be used as proof of income and proof of ID)
Give us a document that has the full name for each person enrolling. For example:
- ID, drivers license or passport
- Birth certificate
- Insurance card (Medi-Cal card can also be used as proof of income and proof of address)
For example:
- Ultrasound with your name on it
- Medical records
- Letter from your healthcare provider
If you don’t have these results, please still keep your appointment.
Office Locations
You can use the map below to find the office closest to you. You can also find the addresses of our five locations.
If you’re unsure about which office your appointment is at, you can find it in your WIC app or call us at 800-500-6411 during our opening times.
College Area Office
5821 University Ave.
San Diego, CA 92115
Euclid Office*
151 YMCA Way
San Diego, CA 92102
El Cajon Office
564 North 2nd St.
El Cajon, CA 92021
Oceanside Office
1906 Oceanside Blvd.
Oceanside, CA 92054
* Our Euclid office has moved and is only open on Wednesdays. Find out more on this page.
Opening Times
If you have any other questions, please fill out this form or call us at 800 500 6411 during our opening times below.
Monday
8:00 a.m. – 12:00 p.m.
12:30 p.m. – 4:00 p.m.
Tuesday
8:00 a.m. – 12:00 p.m.
12:30 p.m. – 4:00 p.m.
Wednesday
9:30 a.m. – 12:00 p.m.
12:30 p.m. – 4:00 p.m.
Thursday
8:00 a.m. – 12:00 p.m.
12:30 p.m. – 4:00 p.m.
Friday
8:00 a.m. – 12:00 p.m.
12:30 p.m. – 4:00 p.m.
Frequently Asked Questions (FAQ)
Families can decide to come to the office for their certification and recertification appointments. It is also still possible to do these appointments over the phone. Other appointments, like nutrition classes, will be over the phone or online. If you’re not sure what type of appointment you have scheduled, call us at 800-500-6411 during our opening times.
No. It is your decision if you want to do your appointment in person or remotely.
Yes. Talk to your counselor about what you need. Then, you can come to your WIC office to pick up the item.
If you decide to have your certification or recertification appointment in person, your counselor will check your child’s height, weight and iron level. You can also get these results from your healthcare provider.
You cannot come to our offices for height, weight and iron testing outside of your appointment time.*
* If you are a participant that has a Breastfeeding Peer Counselor, please talk to them about coming to our offices.